Privacy policy

Last updated: April 10, 2026

Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how Loger Labs (“Loger,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our website and services available at https://loger.io and related applications (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.

Important notices

  1. Not legal advice. This document is provided for informational purposes. It does not create a lawyer–client relationship and is not a substitute for advice from a qualified attorney licensed in your jurisdiction(s).

  2. Your responsibility. You are responsible for ensuring this Policy (and your actual data practices) comply with all laws that apply to you, including privacy, consumer protection, e‑commerce, and sector-specific rules.

  3. Business customers. If you use Loger on behalf of a company, you represent that you have authority to bind that organization, and you acknowledge that the organization is responsible for accounts and content submitted by your users.

1. Who we are

Controller / Operator:
Liam Tidholm
Djupedalsvägen 27
Sweden - 54136 - Skövde

Contact (privacy inquiries):
Email: hi@loger.io

2. Scope

This Policy applies to:

  • Visitors to our marketing site and app surfaces.

  • Registered users who create an account and use product features (imports, catalog, sync, integrations, billing, support).

It does not govern third-party websites, apps, or platforms you link to from the Services (for example, your e‑commerce admin or Google account settings). Those services have their own policies.

3. Information we collect

We collect information in the following categories. Not every user will provide every category; it depends on which features you use.

3.1 Account and identity information

  • Name, email address, and authentication identifiers.

  • Password or authentication tokens when you use email/password or OAuth (e.g. Google Sign-In), as implemented through our authentication provider.

  • Profile or workspace settings you choose to save in the product.

3.2 Billing and subscription information

  • Plan, subscription status, and billing-related metadata.

  • Payment card and bank details are processed by our payment processor (Stripe). We do not store full card numbers on Loger’s own servers; Stripe’s privacy policy and terms govern payment data they handle on our behalf.

3.3 Product usage and content you submit (“Customer Content”)

To provide the Services, we process data you upload, import, connect, or generate, including but not limited to:

  • Catalog and product data (e.g. SKUs, titles, descriptions, prices, inventory, variants, images, and related metadata).

  • Files and spreadsheets from connected sources (e.g. Google Drive) or uploads you initiate in the product.

  • Supplier / wholesale data you choose to sync or watch (e.g. supplier spreadsheets, pricing, stock).

  • Integration credentials and configuration needed to connect third-party platforms (e.g. API keys, store URLs, OAuth tokens for Shopify, WooCommerce, and other supported channels), stored so the Services can perform actions you request (such as publishing or syncing).

  • Chat, prompts, or instructions you send through in-product assistants or similar features.

  • Logs of operations you perform (e.g. imports, publishes, sync runs) for reliability, security, billing enforcement, and support.

You should not submit special categories of personal data (e.g. health, biometric data) or government ID numbers through the Services unless doing so is strictly necessary and lawful for your use case—and we do not design the Services for those purposes.

3.4 Technical, device, and log data

  • IP address, approximate location derived from IP, browser type, device type, operating system.

  • Dates/times of access, pages or screens viewed, referring URLs, and diagnostic logs.

  • Cookies and similar technologies (see Section 10).

3.5 Communications

  • Messages you send to us (support tickets, email).

  • Records of transactional emails (e.g. billing receipts, security notices) sent via our email providers.

3.6 Inferred or generated data

  • We may derive metrics from your use of the Services (e.g. aggregated analytics, feature usage) to operate, secure, and improve the product.

  • Where you use AI-assisted features, we may send relevant portions of Customer Content and prompts to our AI subprocessors (see Section 6) to generate outputs you request.

4. How we use information

We use personal information for the following purposes:

Purpose

Examples

Provide the Services

Authenticate you; store and display your catalog; run imports, reconstructions, and sync jobs; connect to stores and Google Drive as you direct.

Billing and plan enforcement

Process subscriptions, invoices, and entitlements.

Security and abuse prevention

Detect fraud, unauthorized access, and violations of our terms.

Improvement and analytics

Understand usage patterns; debug errors; develop new features.

Communications

Send service-related messages, responses to support, and (where permitted) product updates.

Legal compliance

Comply with law, enforce our terms, and defend legal claims.

We do not sell your personal information in the conventional sense of “selling” for money. We do use service providers (subprocessors) who process data on our instructions, as described below.

Legal bases (EEA / UK / similar jurisdictions): Where required, we rely on one or more of: performance of a contract (providing the Services you requested); legitimate interests (security, improvement, analytics balanced against your rights); consent (where we ask for it, e.g. certain cookies or marketing); legal obligation.

5. How we share information

We may share information with:

5.1 Service providers (subprocessors)

Categories of providers we use or may use include:

  • Hosting and infrastructure (e.g. Vercel) — serving the application and related infrastructure.

  • Database and authentication (e.g. Supabase) — account storage, application data, and file storage where configured.

  • Payments (Stripe) — subscription and payment processing.

  • Email delivery (e.g. Resend, Nodemailer/SMTP providers) — transactional and operational email.

  • AI / machine learning (e.g. OpenAI) — processing prompts and content you submit to AI features.

  • Analytics (e.g. Vercel Analytics) — aggregated usage and performance metrics.

  • Google APIs — when you connect Google Sign-In and/or Google Drive, Google processes data according to your Google account settings and Google’s API Services User Data Policy as applicable.

We enter into agreements that require subprocessors to protect personal data and use it only for the purposes we specify.

5.2 Integrations you enable

When you connect third-party platforms (e.g. Shopify, WooCommerce, BigCommerce, PrestaShop, Squarespace, Wix), we exchange data with those platforms as necessary to perform actions you request (e.g. publish products). Those platforms process data under their own terms and privacy policies.

5.3 Legal and safety

We may disclose information if we believe in good faith that disclosure is necessary to:

  • Comply with law, regulation, legal process, or governmental request;

  • Protect the safety, rights, or property of Loger, our users, or the public;

  • Detect, prevent, or address fraud, security, or technical issues;

  • Enforce our Terms of Service or other agreements.

5.4 Business transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction. We will take steps to require the successor to honor this Policy or notify you of changes.

6. AI processing

Certain features use artificial intelligence models hosted by third parties (e.g. OpenAI). When you use those features:

  • Input you provide (including portions of Customer Content) may be transmitted to the AI provider to generate a response.

  • Outputs are returned to you within the Services.

You should avoid submitting highly sensitive personal data in AI prompts unless necessary. AI outputs may be inaccurate; you remain responsible for reviewing outputs before relying on them in your business (e.g. before publishing to live stores).

We configure services to minimize unnecessary retention where the provider allows, but AI providers may have their own retention and safety policies. Review their documentation for details.

7. International transfers

We may process and store information in the United States and other countries where we or our subprocessors operate. Those countries may have different data protection laws than your country.

Where required (e.g. EEA/UK), we implement appropriate safeguards such as Standard Contractual Clauses or other mechanisms approved by regulators, in addition to technical and organizational measures.

8. Retention

We retain information as long as necessary to:

  • Provide the Services and maintain your account;

  • Comply with legal, tax, and accounting obligations;

  • Resolve disputes and enforce agreements.

When you delete your account or specific content (where the product supports deletion), we will delete or anonymize that information within a reasonable period, subject to backup cycles and legal holds. Some residual copies may persist in encrypted backups for a limited time.

Specific retention periods may vary by data type and legal requirements; you may contact us for more detail about your account.

9. Security

We implement technical and organizational measures designed to protect personal information (e.g. access controls, encryption in transit, secure hosting). No method of transmission or storage is 100% secure. You use the Services at your own risk to that extent.

You are responsible for:

  • Maintaining the confidentiality of your credentials;

  • Revoking integrations you no longer trust;

  • Ensuring your own compliance when processing personal data of your customers (e.g. end buyers) through connected stores.

10. Cookies and similar technologies

We and our partners may use cookies, local storage, and similar technologies to:

  • Keep you signed in (session / authentication);

  • Remember preferences;

  • Measure traffic and performance (e.g. Vercel Analytics).

You can control cookies through browser settings. Blocking essential cookies may break login or core functionality.

Where required by law, we will obtain consent before non-essential cookies or similar tracking.

11. Your rights and choices

Depending on where you live, you may have rights to:

  • Access a copy of your personal information;

  • Correct inaccurate data;

  • Delete certain data;

  • Restrict or object to certain processing;

  • Data portability (receive data in a structured format);

  • Withdraw consent where processing was based on consent;

  • Lodge a complaint with a supervisory authority (EEA/UK).

How to exercise rights: Email hi@loger.io. We may need to verify your identity before fulfilling requests.

California residents (CCPA/CPRA): You may have the right to know, delete, and correct personal information, and to limit use of sensitive personal information (if applicable). We do not “sell” or “share” personal information for cross-context behavioral advertising as those terms are commonly defined under CPRA, based on our current understanding of our practices—update this sentence if your practices change. You may designate an authorized agent as permitted by law.

Do Not Track: There is no consistent industry standard; we do not respond to all DNT signals.

12. Children

The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take steps to delete it.

13. Third-party links

The Services may contain links to third-party sites. We are not responsible for their privacy practices. Read their policies before providing information.

14. Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new “Last updated” date. If changes are material, we will provide additional notice as required by law (e.g. email or in-app notice). Continued use after the effective date constitutes acceptance of the updated Policy, except where prohibited.

15. Contact

Questions about this Privacy Policy or our data practices:

Liam Tidholm
Email: hi@loger.io
Address: Djupedalsvägen 27 Skövde 54136 - Sweden